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SHIPPING & RETURNS

 

SHIPPING

All online in-stock orders are shipped within 1-2 day of placing your order. When placing your order, please confirm that all billing and payment information is accurate to avoid any delays in shipment. 

Free Shipping in Domestic United States

PLEASE BE AWARE THAT ALL SHIPPING OUTSIDE OF THE UNITED STATES MAY BE SUBJECT TO INTERNATIONAL CUSTOMS FEES AT THE RECEIVERS EXPENSE. ALL CUSTOMERS AGREE TO PAY IN FULL FOR ALL ITEMS & FEES BEFORE SHIPMENT IS RECEIVED.


RETURNS/EXCHANGES

JADE Swim accepts domestic online returns for exchange/store credit only. All merchandise must be unworn/unwashed with original tags and hygienic liners attached. Exchanges must be sent out within 14 days within order being delivered. Exchange handling and return shipping costs are the responsibility of the customer.

For more information, please contact our customer service department at: shop@jadeswim.com 

All International Sales Are Final Sale
All Sale Merchandise Is Final Sale

To Make Your Exchange:
1. Please contact us via email with your order number and your return or exchange request.
2. Once we receive you request we will provide instructions for your order return and a return authorization number to go inside your package and to be written on the outside of your package.

JADE Swim c/o Bergen Logistics

5903 West Side Avenue

North Bergen, NJ 07047

 

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